Frequently Asked Questions - General information

Current important information

Please note:

If you have concluded a maintenance contract with us for the software used in your company, as a maintenance customer you will receive exclusive important information - for example information about the free updates and bug fixes to which you are entitled. This information is communicated via newsletters. In this case you should get the newsletter not to unsubscribe.

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Status: July 2015

Created: 29.07.2015 - 10: 55
Stand: 04.08.2015 - 11: 38

On July 29, 2020, the second Corona Tax Aid Act was passed. The corresponding letter from the Federal Ministry of Finance (BMF) was issued on July 30, 2020.

The time at which the service is performed is decisive for the temporary reduction in sales tax rate from 19 to 16 percent from July 1 to December 31, 2020. For deliveries, the start of dispatch / transport counts other services is usually the Time of completion of the service prevail.

The runtime licenses and maintenance of the intarsys AG represent another service in terms of sales tax, a so-called continuous service, which is billed as an advance invoice at the beginning of the service, usually without partial services. This service is only considered to have been carried out at the time of completion (cf. §13 Paragraph 1 No. 1 UStG as well as section 13.1 paragraph 3 UStAE). In these cases, the end date of the license period or the maintenance service is decisive for the correct determination of the tax rate.

Created: 01.09.2020 - 14: 31
Stand: 01.09.2020 - 14: 38

You can find the manufacturer's declaration and other interesting documents    here .

Created: 29.07.2015 - 11: 15
Stand: 28.01.2021 - 13: 09

According to the GDPR all persons involved in the signature process must be informed about which personal data they are storing in the signature. Sign Live! CC offers the option of displaying all information stored in the certificate before creating a signature. After the signature, all information stored in the signature can again be viewed.

Should a VDA for inspection services according to eIDAS VO take over the examination, these are in the sense of BDSG / GDPR Processors and must be appropriate AV- Provide contracts or agreements.

The trust services electronic seal and electronic time stamp remain from the GDPR unaffected.

Last updated: 23.07.2018
Created: 23.07.2018/XNUMX/XNUMX

Created: 23.07.2018 - 11: 54
Stand: 11.09.2020 - 13: 23

I am sure you will understand that we cannot provide any information about the beA. Current information can be found on the website of the Federal Bar Association.

  To the website of the Federal Bar Association

Updated: September 2020
Created: September 2016


Created: 30.11.2015 - 14: 21
Stand: 11.09.2020 - 13: 27

T-Systems (Telesec) has the support of MAGPIE set. Unfortunately we cannot recommend tickets for MAGPIE submit. Whether the signature card you are using from MAGPIE is supported, you can visit the website of MAGPIE check. You will also find further information there.


Status: October 2014

Created: 29.07.2015 - 13: 24
Stand: 30.11.2015 - 14: 47

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