IT support staff
intarsys is your specialist for digital signature solutions
- be part of our team and become one now
IT support staff *
your future tasks
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Contact point for customer inquiries by telephone, e-mail or ticket system (JIRA) |
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Telephone support for questions about the installation and configuration of our client products |
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Sales support for incoming orders and processing with our CRM-System |
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Maintaining and updating the intarsys internet shop |
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Creation and maintenance of tutorials and our FAQ's pages |
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| Support of the consultants in the project activities |
mandatory
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You enjoy working on the phone, enjoy dealing with customers and have a strong service mentality |
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You have a quick grasp and the ability to analyze customer problems and needs |
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Sales support for incoming orders and processing with our CRM-System |
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Ability to provide step-by-step technical support, both written and verbal |
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| Very good knowledge of MS-Products Word, Excel and Outlook |
Freestyle
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Hands-on experience with Windows/Linux/Mac OS-Surroundings |
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Good understanding of computer systems, mobile devices and other technical products |
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Familiarity with remote desktop applications and help desk software |
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Flexible
organization of working hours
With flexible working hours, you can determine the start and end of work yourself outside of core working hours - as long as the work results are achieved.
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grant to public transport
Our location in Karlsruhe is right next to the new Ettlinger Tor underground station. With our subsidy for local public transport, you have an economical and environmentally friendly way to get to the office.
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Home Office
Option
With the home office option, you have the opportunity to work from home one day or the other of the week.
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Company pension scheme
Together with an insurance partner, we offer individual old-age provision after the trial period.
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Personal encouragement and
targeted training
Regular further training includes professional measures such as online courses or language courses, and personal wishes can also be taken into account.
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Kita - care support
We offer a subsidy for the kindergarten fee, which is free of income tax and social security contributions.
Do you have any questions?
Feel free to contact us: application @ intarsys.de
* Equality is important to us. This job advertisement is aimed at everyone. Ethnic origin, gender, age, sexual identity or disabilities play no direct or indirect role in the allocation of jobs.
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