Shaping the years of change - employees and authorities on the way to the 4.0 age
The digital transformation is in full swing. This transformation process has also shaped the working environment of most employees in the administration of the state and municipalities in Rhineland-Palatinate for years - with increasing dynamics. Because the effects of the corona pandemic have permanently underlined the importance of digital processes and procedures and triggered an additional innovation boost. This applies both to the so-called front end, i.e. the digital face of the administration to citizens and companies, and to the work processes in the authorities. This simultaneous development poses many challenges for employees and authorities, but also offers enormous potential in the coming years to improve government service delivery and raise it to a new level.
In order to shape these years of change in such a way that employees and authorities master the path into the 4.0 age in the best possible way, three “Cs” are required: competence, communication and cooperation.
The congress "Digital Administration Rhineland-Palatinate" wants to offer a platform to promote the professional exchange and networking on the diverse and multifaceted topics and challenges across organizations