SignLive! CC creates log files. These help us to analyze errors and to help you quickly.

  • Please post in SignLive! CC under Extras -> Settings -> Basic Settings set the 'Log Detail Level' to 'All Details'.
  • Then please reproduce the error again.
    Then go to Window -> Show log file.
    A dialog with the log files appears.
  • Note the dialog heading. The path to the log files is displayed there.
  • Go with the Finder -> Go to -> Go to folder ... to the displayed folder and please send us all files with the ending ".log".
    (Usually the log files are under / Users / / Library / Application Support / SignLiveCC_ / filed.)

Updated: September 2020
Created: November 2013

Created: 06.08.2015 - 14: 53
Stand: 08.02.2021 - 21: 32

FAQ search