Job offer

Shape the digital future with us!

IT support employee (m/f/d)

WHO ABOUT US ARE AND THAT US SO ESPECIALLY POWER

intarsys was founded in 1996 and is today a leading provider of digital signature solutions. Our wide range of products are used across industries as part of the digitization of business processes. Maintaining our long-standing customer relationships with well-known German companies and European trust centers is important to us.

intarsys is actively involved in the BITCOM and FeRD. As a founding member of PDF Association and the Cloud Signature Consortium and as a member of ETSI we are actively working on the standardization of electronic signatures, especially in the area PDF, With.

intarsys stands for continuous growth, short decision-making processes, openness to new things and change in a future-proof industry.

What tasks do you expect?

  • You are the central, competent and friendly contact point for customer inquiries by telephone, e-mail or ticket system.
  • You categorize and prioritize inquiries independently and, if possible, work out an appropriate solution or forward it to downstream departments.
  • You document the processes for later tracking and billing.
  • You support our consultants in their daily project work.
  • You support our sales by looking after our internet shop and by creating orders that we receive from our sales partners.
  • In creating tutorials and maintaining our FAQ's you bring your knowledge independently.
  • Also include the administration and maintenance of our CRM-System to your tasks.

Profile: 

  • You have completed vocational training in IT-Field or equivalent qualification
  • You have the ability to quickly grasp the functions of an application software
  • You enjoy working on the phone, enjoy dealing with customers and have a strong service mentality.
  • You have the ability to prioritize customer problems and needs and, in addition, fairness, empathy and social skills.
  • You have very good knowledge of German and are good at written and oral customer communication.

We offer: 

You can expect a highly motivated team in which humor and professionalism are not a contradiction in terms. We live in a friendly atmosphere and value a high feel-good factor. Look forward to:

  • Participation in a 25-year success story and a strong future
  • An interesting and varied job in a wide range of tasks
  • Creative and friendly working environment with short decision-making paths
  • Flexible working hours
  • Personal support and targeted further training
  • Benefits such as grant to public transport, company pension scheme, etc.
  • Free drinks and healthy snacks

Contact: 

Please apply online and send to Bewerbungen  intarsys.de.

  • Write to
  • Curriculum vitae
  • Graduation certificates
  • Testimonial
  • salary expectations
  • Possible starting date

Do you have any questions?

Then get in touch with us   www.intarsys.de/werbung

We'd love to get to know you.

     

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