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REINER SCT: cyberJack RFID comfort – Certificate from signature card is not recognized

Since the beginning of 2024, the REINER SCT RFID komfort card readers have been delivered with new firmware. For older card readers, an update to the current firmware from REINER SCT is recommended.
This can result in the certificates of a signature card no longer being recognized during the signature process.

Typically, the certificate is recognized when the RFID function on the card reader is turned off.

To turn off the RFID function:

  • On the card reader, press the arrow key at the bottom left.
  • The display shows RFID: ON displayed.
  • By pressing the arrow key at the bottom right the RFID display changes: ON/OFF.
  • Select OFF and confirm with OK

intarsys x A-Trust: The German provider of signature solutions, intarsys, and Austria's leading trust service provider, A-Trust, have entered into a strategic partnership...