In cases where the validating Sign Live! C.C.C-Instance has / may not have an Internet connection and therefore cannot reach the TSL server, the following workaround is available:
- Install a Sign Live! C.C.CTSL instance on a computer that is permitted to access TSL servers on the Internet.
Version and patch level should match those of the Sign Live! C.C.CValidation instance.
- Run on the Sign Live! C.C.C-TSL instance updating the TSL by using menu item Tools> Certificates> Update Trust Lists trigger the update of the trust lists manually.
The updated trust lists (TSL) can usually be found in the directory \tsl – for example C:\Users\\.SignLiveCC_7.\tsl
- Replace on the Sign Live! C.C.C-Validation instance the contents of the directory \tsl by the TSLs on the Sign Live! C.C.C-TSL instance.
It is important that the replacement takes place completely! Everything else requires detailed know-how about the internal structure of the TSLs.
- Run on the Sign Live! C.C.C -Reboot validation instance.
This workaround uses internal Sign Live! C.C.C- Processes that you cannot influence.