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Mac OS X: where are the log files for Sign Live! to find CC

SignLive! CC creates log files. These help us to analyze errors and to help you quickly.

  • Please post in SignLive! CC under Tools > Settings > Basic Settings the 'Log Detail Level' to 'Full Details'.
  • Then please reproduce the error again.
    Then go up Window > Show Log File.
    A dialog with the log files appears.
  • Note the dialog heading. The path to the log files is displayed there.
  • Go with that Finder > Go > Go to folder... Go to the folder shown and please send us all files with the extension “.log”.
    (Usually the log files are at /Users/<name>/Library/Application Support/SignLiveCC_<version>/ filed.)

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